thinkResponse: protecting your reputation

Our team successfully manages the reputation of our clients, with experience of redundancy announcements, offshore incidents and suspected hostage situations. We are on-hand for all media training, emergency response planning and crisis response support.

With the media moving more quickly than ever, our thinkResponse team helps our clients understand the importance of being prepared and how to respond quickly and effectively.

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the process

Emergency Response
When an accident or crisis occurs, it is crucial that it is dealt with in a timely and appropriate manner. With years of media and PR experience behind us, our team is on hand to provide bespoke holding statements, issue management, media relations and 24/7 support.

think is the North-east Scotland partner of the MTI network – the leading crisis communications network dedicated to the shipping, energy, offshore and transportation industries.

Media and Crisis Response Training
It is never more important to say the right things than when an incident has occurred. We provide tailored training in suitable locations – including TV studios or your own premises.

Training includes exposing potential media spokespeople to realistic situations, developed by our thinkResponse team. Our team approach these scenarios in the same way that highly experienced journalists would, and include conducting press conferences, one-to-one interviews, speculative calls, remote studio interviews and ‘doorstepping’.

Case Studies

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